Dear customers,

These remain challenging times and with the situation evolving, We’d like to share an update on how Prowine is situated given the SA Government announcement today, the 18th of November 2020.

Helping you get your product bottled

At this time we are able to continue our Operations however restrictions will apply. As you are no doubt aware, the situation is continually evolving, and we will provide further updates as and when the situation changes. In order that we can process your jobs as efficiently as possible we would ask that any changes are notified a minimum of 48hours prior to the day of production, after this time we are unable to guarantee changes are actioned.

Our suppliers continue to work with us on meeting demand for our production and making supplies available when we need them and we’re working with some suppliers to prioritise the production of items as required.

Visiting our sites

For the immediate future to protect you, our team and to ensure continuity of production services all tours to our production areas either planned or otherwise will not be taking place. If you wish to visit to observe your job being bottled, we recommend using telecommunications/social media. However, We can still accommodate customers on site where needed under strict rules and conditions but we can manage them on a case by case basis.

Should you have any queries please contact your account manager, we would also ask for your understanding if we need to change scheduled face to face meetings to video conferencing or phone.

Looking after our team members

As a business we continue to focus firstly on the wellbeing of our team and that of our customers. We understand this may result in disruption to our normal business operations however we ask that you work with us on this

 Finally…

We would like to refer you to our website and social media for any future updates and I’d like to thank you for your continued patience and support for our team as they work hard to support your business and our local communities.

Garry Milhench
Site Manager